Services
Ear care

Ear wax removal 19 years and over (both ears)

A focused appointment to help improve comfort and hearing in both ears when wax is causing a blockage.

30 minute appointment
£65Deposit required
  • Helps relieve the blocked or full feeling in both ears
  • May improve hearing and reduce muffled sounds
  • Supports comfort so you can get back to normal daily activities
  • Clear, practical aftercare guidance to help prevent recurrence
Ear wax removal 19 years and over (both ears) at Carlton Pharmacy

Careful assessment of both ears first

Your ears are checked before any removal is attempted, so the approach is tailored to what is seen on the day.

Unhurried appointment time

You have time to explain your symptoms, ask questions, and understand what to do next without feeling rushed.

Privacy and reassurance throughout

The appointment is carried out discreetly, with clear explanations at each step so you feel comfortable and in control.

What this service involves

You will be asked about your symptoms and any relevant health information, then both ears will be checked. If wax build-up is seen and removal is suitable, it will be carried out with clear explanations at each stage. You will leave with guidance on ear care and what to do if symptoms return.

Symptom and health check

A quick review of symptoms, ear history, and any medicines or conditions that may affect what is suitable.

Clear next steps

If removal is not suitable on the day, you will be advised on safe options and when to rebook or seek further help.

What we provide

These are the key parts included in your appointment for both ears.

Both-ear assessment

A check of each ear to confirm wax build-up and understand what is likely causing your symptoms.

Removal when appropriate

Wax removal for both ears when it is suitable to proceed on the day, with explanations as you go.

Time to ask questions

Opportunity to talk through symptoms, what you can do at home, and how to reduce the chance of repeat blockage.

Aftercare guidance

Clear advice on ear care and what to watch for after the appointment so you feel confident managing things going forward.

Who this service is for

For people with symptoms in both ears that may be linked to wax build-up.

People with blockage in both ears

If both ears feel full, blocked, or muffled, a both-ear appointment keeps assessment and support in one visit.

Hearing-aid or earbud users

Regular in-ear devices can contribute to wax build-up, and you may benefit from tailored ear-care advice.

Those needing a quick, planned visit

If you want a set appointment time rather than waiting for symptoms to settle, this option can be convenient.

Frequently asked questions

Ready to get started?

Book your appointment today and let us help you.