Services
NHS

Ear infection (1–17 years)

A quick, confidential assessment for children and young people with ear symptoms, with clear next steps.

15 minute appointment
FreeNHS Service
  • Help understanding what may be causing ear pain or discomfort
  • Advice on easing symptoms and supporting recovery at home
  • Clear guidance on what to do next and when to seek further help
  • Reassurance for parents, carers, and young people
Ear Infection (1-17 Years) NHS at Carlton Pharmacy

Seen promptly for ear symptoms

A focused appointment designed to address ear pain, blocked feeling, or discharge without unnecessary waiting.

Clear next-step plan

You will leave with straightforward guidance on self-care, what to watch for, and what to do if symptoms change.

Child-friendly and private

A calm approach that helps children feel at ease, with sensitive conversations handled discreetly.

What this service involves

You will be asked about symptoms, general health, and any medicines or allergies. The ear is checked and you will be given tailored advice on symptom relief and what to do next. Where appropriate, you may be supplied treatment and you will leave knowing when to seek further help.

Symptom and history check

We focus on when symptoms started, what has changed, and how your child is feeling day to day.

Follow-on guidance

If symptoms do not improve as expected, you will be told what practical options to consider next.

What we provide

These are the key parts of the appointment and what you can expect to take away with you.

Ear symptom assessment

A structured discussion to understand pain, hearing changes, discharge, fever, and how symptoms affect daily life.

Child-appropriate self-care advice

Guidance on comfort measures, keeping the ear dry when needed, and managing symptoms alongside normal routines.

Safety-netting advice

Clear information on what signs to look out for and when to seek further medical help.

Treatment when appropriate

If suitable, treatment may be supplied along with advice on how to use it and what to expect.

Who this service is for

Suitable for ages 1–17 with new or worsening ear symptoms, especially when you want a same-day plan.

Parents and carers

When you want reassurance and practical guidance for a child with earache, blocked hearing, or irritability.

Children with new ear symptoms

For ear pain, discomfort, discharge, or reduced hearing that has started recently or is getting worse.

Young people who prefer privacy

A discreet option for teenagers who want to discuss symptoms comfortably and understand what to do next.

Frequently asked questions

Ready to get started?

Book your appointment today and let us help you.